Shipping policy

Shipping Methods and Carriers

At GS Goods, we ship with DHL Express to every country we serve.

Shipping Costs

Shipping is free on every order to the countries we ship to.

Order Processing Time

Orders are typically processed and shipped within 24-48 hours from Monday to Saturday.

Shipping Locations and Delivery Times

Delivery times, counted from the day your order ships:

  • Netherlands, Belgium and Germany: 1-3 business days
  • All other countries we ship to: 4-7 business days

The countries we ship to are the ones you can select at checkout. If a country cannot be selected there, we do not ship to it yet.

Order Tracking

We offer door-to-door tracking for all orders. Customers can track their orders here: gsgoods.nl

Shipping Restrictions

Shipping availability and delivery times are confirmed at checkout for your country. If a destination is not available there, contact us at info@gsgoods.nl and we will do our best to accommodate your order.

Damaged or Lost Shipments

If you have shipping insurance, we offer free replacements for lost or damaged shipments.

Returns and Exchanges

For information on returns and exchanges, please refer to our Return Policy.

Delayed Deliveries

Please note that once your order is transferred to your local courier, we are unable to control any subsequent delays. We are committed to ensuring timely delivery, but please be aware that delays may occur due to factors beyond our control at your local courier.

Failure to Accept Parcel

If the customer fails to accept the parcel and it is returned back to us, the refund will be initiated if and when the package is received at our warehouse. 

Address Confirmation

The customer is responsible for providing us with the correct address. We also send a confirmation email to ensure accuracy. Please double-check your details, as once an order is fulfilled, we cannot modify the delivery address. If an address correction is needed after your order has been processed, we are unable to redirect the package.

Contact Information

For any questions or concerns regarding shipping, please contact our customer support team at Info@gsgoods.nl.